The next generation of streaming AI doesn't just answer questions.
It operates the stream.
Streamwake detects incidents, identifies the failure domain, executes approved remediation, verifies recovery, and documents the incident.
Dashboards answer whether something broke. Copilots answer why. Streamwake operates the loop — and writes the postmortem.
Observe. Diagnose. Act. Verify.
Four stages, one closed loop. Streamwake runs the same Observe → Diagnose → Act → Verify cadence for every signal on the bus — and writes the postmortem the moment the loop closes.
Observe
Continuously run synthetic probes from geo-distributed clients — encode, edge, DRM, last-mile, and player startup — landing on a single signal bus.
Diagnose
Join anomaly, packet, and time-series data into a typed hypothesis with a ranked root cause and confidence — not a chart, not a partial log line.
Act
Pick the smallest safe remediation the agent can verify, then execute it under guardrails — reroute egress, roll a flag, re-package a title.
Verify
Re-probe the affected envelope across at least one full window. Recovery is verified, not assumed — a closed incident is a clean timeline.
Dashboards ≠ Copilots ≠ Operators.
Each layer does its job and stays in its lane. The same incident lands on a different surface at each layer — and the operator's job changes with it.
- Aggregate green status across healthy regions
- Chart routes to an engineer via email or chat
- Anomaly logged for someone to investigate later
Answer whether something broke.
- Pull context from a chat thread or a query box
- Suggest a likely cause alongside the alert
- Leave the actual runbook to the operator
Answer why it broke.
- Detect, classify, and propose the typed next-action
- Execute the smallest safe remediation under guardrails
- Verify recovery and write the postmortem before the chart renders
Operates the loop — and writes the postmortem.
Three failure domains Streamwake is built for.
Illustrative categories, not case studies. Each one names a signal, the symptom, and why this is exactly the slice of streaming that needs an operator — not a chart.
CDN brownout
edge.pop_health_score · cache.hit_ratio_drift · multicdn.weight_convergence_msA single edge POP or a provider region degrades while aggregate cache health stays green. Viewers in the affected region buffer; multi-region hit-miss dashboards smooth across the POP. The kind of incident Streamwake is built to detect, classify, and resolve.
Last-mile congestion
player.startup_join_ms · segment.fetch_ttfb_p95 · qoe.rebuffer_ratio_region_splitA regional ISP throttles a peering link mid-event. The CDN serves correctly-signed segments, but a slice of viewers sits in rebuffer. Aggregate dashboards treat it as noise. The kind of incident Streamwake is built to detect, classify, and resolve.
Player startup
drm.license_latency_p95_ms · drm.handshake_2xx_with_slow_bodyLicense handshake latency spikes during a primetime window — Widevine / FairPlay / PlayReady return 200 OK with a body that takes seconds to deliver. The player times out mid-handshake. The kind of incident Streamwake is built to detect, classify, and resolve.
Bring us your last streaming incident. A walkthrough, on us.
You share the timeline — the affected geography, the symptom, the moment it cleared. We come back with an incident replay, the ranked root cause across encode / edge / DRM, and the typed remediation the Streamwake agent would have run.